RDX cartridge : imminent fail

[Ludovic THEBAULT]

Hello,

I've bought an HP rdx cartridge (1 To) in november 2016.

I use it to daily backup a 2012r2 server in alternance with an other cartridge.

But now, in the log event of the server i saw this error when this particular cartridge is in the server :

"The driver detected that the device \ Device \ Harddisk1 \ DR3 predicted a failure. Make a backup of your data immediately and replace your hard drive. A breakdown is certainly imminent."

I've pass an complete chkdsk /r/f on the disk without any error.

On an other server (2008r2), i saw no error.

HP support say there is no warranty on the cartridge… really ?

So what i do with my cartridge ? I ignore the error, but i'll verify often with an chkdsk ? I'll trash the cartridge ? I force HP to send me a new cartridge ?

Thanks for your help !

Ludovic