DVD Drive not detected

[Manuel Boosch]

Hi,

we have a customer that has installed VMware ESXi Version 4.0 Update 1 on 10 same HP servers and the HP DVD ROM will not be detected on 2 servers on the Hypervisor. On the other 8 HP servers (same hardware configuration) its no problem. When they replace the DVD ROMs on these 2 servers with different DVD ROMs, they will be detected.

I read in the release notes of the VMware ESXi Version 4.0 Update 1 that there are problems with the TEAC DV-28E-V DVD drive and this can be solved by a firmware update.

Is HP using different DVD ROM companys for the DVD ROMs they are placing in the servers ?

Regards

[Jan Soska]

Yes, HP always has more subvendors of their parts. Imagine your only subvendor has an outage and you can not deliver servers??

btw - couple day ago was released ESX/ESXi 4 update 2. Myabe fixed there? Or upgrade firmware on drives.

Jan

[Michal Kapalka (mikap)]

hi,

could you please, replace the drives ???

from working server to one from the not detected cdrom drive servers ???

yes the firmware could fix the problem.

mikap