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EVA 4400 - One loop connection lost

 
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FrenkArd
Occasional Advisor

EVA 4400 - One loop connection lost

Hello,

i have the following error "One loop connection lost" someone can help me?

I rebooted the storage, restarted the controllers but the problem remain, how can i fix it?

The storage is in pruduction, please help me!!!

 

9 REPLIES 9
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RogerVI
Regular Advisor

Re: EVA 4400 - One loop connection lost

Maybe someone moved the cable

Roger
FrenkArd
Occasional Advisor

Re: EVA 4400 - One loop connection lost

Nobody has moved the cables...another ideas?

Torsten.
Acclaimed Contributor
Solution

Re: EVA 4400 - One loop connection lost

check all the I/O B modules, maybe one is dead

Hope this helps!
Regards
Torsten.

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FrenkArd
Occasional Advisor

Re: EVA 4400 - One loop connection lost

Hello Torsten,
maybe you have reason, because the two led of the module are off (i attached the picture).
There is some way to add a disk in a group also with the loop error? Because maybe there is not fast to get and replace the broken module.

 

Thanks

Frenk

Torsten.
Acclaimed Contributor

Re: EVA 4400 - One loop connection lost

This could mean this module is bad or the next module in the chain.

compare to the status shown in command view.

 

disk replacements should be possible.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
FrenkArd
Occasional Advisor

Re: EVA 4400 - One loop connection lost

Hello Torsten,
i tried to change the disk but i receive the error in attached, why?

From command view i can see only the status that i attached in the previous post (connection status: link lost).

 

Torsten.
Acclaimed Contributor

Re: EVA 4400 - One loop connection lost

What was the action? Remoce disk? Group disk?

How many disk yhassis do you have?


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
FrenkArd
Occasional Advisor

Re: EVA 4400 - One loop connection lost

I'm trying to add an ungrouped disk in a disk group (the disk was in fault and i changed it).

In total i have 3 enclosure with 36 disks.

FrenkArd
Occasional Advisor

Re: EVA 4400 - One loop connection lost

At the end i changed the IO module and now it works.

 

Thanks