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EVA6500 Firmware Upgrade

 
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PProcopi
Advisor

EVA6500 Firmware Upgrade

I have EVA 6500 with XCS ver 10000000 and Command View Ver 9.4.

 

I upgrade management software ( Command View on Management Module )   from 9.4 to 10, then from 10 to 10.2 and final from 10.2 to 10.3

After Command view upgrade i upgrade EVA firmware from 1000000 to 11200000.

After firmware upgrade in Command View i can see hosts/ virtual disk but i can't see disk group / Hardware view After that i upgrade managment software to 10.3.3 - same issue

I try installing Command View on Windows Host but i have the same issue..

All the systems connected to EVA works OK.

 

In logs i have this errors
15-Apr-2016 23:32:41        M: mgmtmod    Error building Hardware view. Not a Supported Version    No    14010
15-Apr-2016 23:32:41        M: mgmtmod    Error building Disk Group view. Not a Supported Version    No    14010

 

Any idea???

 

 

12 REPLIES 12
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Torsten.
Acclaimed Contributor

Re: EVA6500 Firmware Upgrade

Do you have CV server based too or only the management module?

 

The latest versions i know is 10.3.7 for commandview and 11300000 for EVA.

I would uninstall CV from server, reboot, install new version and update management module and eva and disks (!) after this.


Hope this helps!
Regards
Torsten.

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PProcopi
Advisor

Re: EVA6500 Firmware Upgrade

Yes i have install Command View 10.3 on Windows 2008 R2 server and i have also Command View 10.3.3 on MM.

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Torsten.
Acclaimed Contributor

Re: EVA6500 Firmware Upgrade

Did you clear the browser cache and even the flash cache (from flash icon in control panel)?


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
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PProcopi
Advisor

Re: EVA6500 Firmware Upgrade

The installation of EVA on Windows server is new

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PProcopi
Advisor

Re: EVA6500 Firmware Upgrade

I have install EVA 10.3.7 on the server with same error

Highlighted
Torsten.
Acclaimed Contributor

Re: EVA6500 Firmware Upgrade

>> mgmtmod    

 

Same message again?

This is the management module (mgmtmod).

What firmware version is shown for the module?

 

Should be version 0002.3000.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
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If you feel this was helpful please click the KUDOS! thumb below!   
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PProcopi
Advisor

Re: EVA6500 Firmware Upgrade

On the management module shows mmp-0002.000-CR0BA8

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Torsten.
Acclaimed Contributor

Re: EVA6500 Firmware Upgrade

>> On the management module shows mmp-0002.000-CR0BA8

 

IMHO this means Command View 10.0

 

This version can support EVA XCS version up to 10001000.

 

So you need to update the module firmware.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
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PProcopi
Advisor

Re: EVA6500 Firmware Upgrade

I try to update the management firmware BUT the process finish without errors then when i connect to the management module the ver remain 0002.0000.

 

I try to upgrade to CV 10.1, also 10.2 . I remove and reinsert management module , try the upgrade but the version remian to 0002.0000. ANY Help.  ?????