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HP EVA 4100 HSV200 - Controller failure

 
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tmaiscv
Occasional Visitor

HP EVA 4100 HSV200 - Controller failure

Hi,

 

I have an HP EVA 4100 with two HSV200 controllers. Last night one of them failed and it's showing the error code below.

 

Can you please help me?

 

Thanks in advance.

 

Controller Error

3 REPLIES 3
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hvhari
Esteemed Contributor

Re: HP EVA 4100 HSV200 - Controller failure

This indicates a HW issue with the controller. You should contact HP Support.

Some of these codes are better handled with current XCS firmwares . Which XCS firmware are you in?

Regards,
Hari

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tmaiscv
Occasional Visitor

Re: HP EVA 4100 HSV200 - Controller failure

Hi hvhari, thanks for your help.

 

The firmware version is HSV200-V6240.

 

Best regards,

 

Filomeno Mendes

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hvhari
Esteemed Contributor

Re: HP EVA 4100 HSV200 - Controller failure

XCS 6.240 is not a very old one. There is a new XCS 6.250 as well,

 

Refer Customer Advisory : http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=5061965&prodTypeId=18964&objectID=c03182318

 

You may plan to update this in future based on your normal upgrade process.

Regards,
Hari

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