Lost Drives after updating HBA Firmware

[Cynthia Phalen]

I have a proliant DL585 which is connected to an EVA5000. Drives were presented to the server from the EVA and I was experiencing intermittant problems with file shares disapearing. As one of the steps to troubleshoot this issue I updated both my driver and firmware on my Qlogic cards. After updating the firmware on the 221x HBA's to version 1.45, I lost all my drives from the EVA5000 and am no longer able to see them in explorer, disk manager, or secure path manager. Has anyone seen this before?

[Jefferson Humber]

Cynthia,

Where did you get the F/W & Drivers from ? Are these HP downloads ?

[Cynthia Phalen]

Yes. They were dowloaded from HP's web site. I also applied the latest SSD for the DL585 which had these drivers as well.

[ALCS · Accepted solution]

Hi Cynthia,

I got a similar issue after upgrading a QL HBA to 1.45, the reason was a change in the WWN after the upgrade - only one bit out of WWN HEX number changed.
I had to reconfigure the switch zoning & the EVA ports configuration to refelct the new HBA WWN.

Hope this helps.

Farid

[Cynthia Phalen]

Thank you very much. That was the problem...our WWID's had changed.