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P6500 Storage problem

 
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shafey17
Occasional Contributor

P6500 Storage problem

Hi

i am facing problem at My storage system P6500

i found that error on controller

Completion Status: Soft Error
%Offload power supply failure%
Failed TE: 28.(1c) Test: 9.(09) Error Code: 1c090ff0 BUD Addr
ess: 02ba8adc
Addr of Error: 00000000 00000000
Expected Data: xxxxxxxx 00000000 Pattern: xxxxxxxx xxxxxxxx
Actual Data:
xxxxxxxx 00000002 Mask: xxxxxxxx xxxxxxxx
TE Mask: 97403d55 Completion Mask: 97403d55 BUD FLINK: 02ba8adc

Full error

-----------------------------------------------

View Message Logs
Controller 1 message log:


DIMM Slot 2 = 2048 MB
Total = 4096 MB
Policy Memory Range (RPN) : 0x00 00000000 - 0x00 7fffffff
Cache Memory Range (RPN) : 0x02 80000000 - 0x02 ffffffff

RTC (TOY clock) test (BIST TE 0xbb)
RTC Memory test

GLUE
Major.Minor Rev: 01.10

Images (code store) (BIST TE 0xbd)
T01: boot image header EDC on flash
T02: boot image EDC
T03: func image header EDC
----IMAGE FROM EMBEDDED----
T04: func image EDC from flash (or card)
T05: func image decompress from flash (or card) to SDRAM
- DECOMPRESS image 01030a14 bytes
T06: func image EDC check from SDRAM
T07: bootstrap image header EDC check from flash
T08: bootstrap image EDC check
OFFLOAD PIC
Verifying Module Type
Module type is valid: LES 6K

Offload General Info (brief)
Rev : 77
Reason for reset: SWR

This controller in LEFT slot, other controller type = 0x1 (0x13)


->

 

TE 0.(00) - Pre-DOG Reporting

TE 2.(02) - HW code check

TE 4.(04) - PCI-e config

TE 6.(06) - Cache memory test

TE 8.(08) - Mirror test

TE 10.(0a) - Port 0 test (FP1)

TE 11.(0b) - Port 1 test (FP2)

TE 12.(0c) - Port 2 test (FP3)

TE 13.(0d) - Port 3 test (FP4)

TE 22.(16) - Tachyon SPC 8x6G test

TE 24.(18) - All ports test

TE 25.(19) - Port-to-port test

TE 26.(1a) - Tachyon func init

TE 28.(1c) - Offload PIC test

TE 31.(1f) - Revisions
MIST Complete.

Completion Status: Soft Error
%Offload power supply failure%
Failed TE: 28.(1c) Test: 9.(09) Error Code: 1c090ff0 BUD Addr
ess: 02ba8adc
Addr of Error: 00000000 00000000
Expected Data: xxxxxxxx 00000000 Pattern: xxxxxxxx xxxxxxxx
Actual Data:
xxxxxxxx 00000001 Mask: xxxxxxxx xxxxxxxx
TE Mask: 97403d55 Completion Mask: 97403d55 BUD FLINK: 02ba8adc


OCP: (0) "Startup:CR21F9lesp"
OCP: (1) "<Scanning for disks>"
OCP: (0) "System Start "
OCP: (1) "<Activating StSys> "
EVENT_INFO_CONTROLLER1_RUNNING

 

 

Controller 2 message log:


BIST TE 0xB7 - SDRAM Configuration and Policy Memory Test
DIMM Slot 1 = 2048 MB
DIMM Slot 2 = 2048 MB
Total = 4096 MB
Policy Memory Range (RPN) : 0x00 00000000 - 0x00 7fffffff
Cache Memory Range (RPN) : 0x02 80000000 - 0x02 ffffffff

RTC (TOY clock) test (BIST TE 0xbb)
RTC Memory test

GLUE
Major.Minor Rev: 01.10

Images (code store) (BIST TE 0xbd)
T01: boot image header EDC on flash
T02: boot image EDC
T03: func image header EDC
----IMAGE FROM EMBEDDED----
T04: func image EDC from flash (or card)
T05: func image decompress from flash (or card) to SDRAM
- DECOMPRESS image 01030a14 bytes
T06: func image EDC check from SDRAM
T07: bootstrap image header EDC check from flash
T08: bootstrap image EDC check
OFFLOAD PIC
Verifying Module Type
Module type is valid: LES 6K

Offload General Info (brief)
Rev : 77
Reason for reset: SWR

This controller in RIGHT slot, other controller type = 0x1 (0x13)


->

 

TE 0.(00) - Pre-DOG Reporting

TE 2.(02) - HW code check

TE 4.(04) - PCI-e config

TE 6.(06) - Cache memory test

TE 8.(08) - Mirror test

TE 10.(0a) - Port 0 test (FP1)

TE 11.(0b) - Port 1 test (FP2)

TE 12.(0c) - Port 2 test (FP3)

TE 13.(0d) - Port 3 test (FP4)

TE 22.(16) - Tachyon SPC 8x6G test

TE 24.(18) - All ports test

TE 25.(19) - Port-to-port test

TE 26.(1a) - Tachyon func init

TE 28.(1c) - Offload PIC test

TE 31.(1f) - Revisions
MIST Complete.

Completion Status: Soft Error
%Offload power supply failure%
Failed TE: 28.(1c) Test: 9.(09) Error Code: 1c090ff0 BUD Addr
ess: 02ba8adc
Addr of Error: 00000000 00000000
Expected Data: xxxxxxxx 00000000 Pattern: xxxxxxxx xxxxxxxx
Actual Data:
xxxxxxxx 00000002 Mask: xxxxxxxx xxxxxxxx
TE Mask: 97403d55 Completion Mask: 97403d55 BUD FLINK: 02ba8adc


OCP: (0) "Startup:CR21F9lesp"
OCP: (1) "<Scanning for disks>"
EVENT_INFO_CONTROLLER2_RUNNING

 

 


Controller 1 Last Fault
Controller did not return any last fault information.

Fault history:-
Fault sequence number is 36
Termination code is 0x4e2096a
0x2
0x5dde93de
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0

Fault sequence number is 37
Termination code is 0x4e2096a
0x2
0x5de609ac
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0

Fault sequence number is 34
Termination code is 0x4e2096a
0x2
0x5dce9eab
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0

Fault sequence number is 35
Termination code is 0x4e2096a
0x2
0x5dcee567
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0


COntroller 2


Controller did not return any last fault information.

Fault history:-
Fault sequence number is 28
Termination code is 0x4e2096a
0x2
0x5dde93dc
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0

Fault sequence number is 29
Termination code is 0x4e2096a
0x2
0x5de609a6
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0

Fault sequence number is 26
Termination code is 0x4e2096a
0x2
0x5dce9ea9
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0

Fault sequence number is 27
Termination code is 0x4e2096a
0x2
0x5dcee561
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0

=================

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