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тАО04-11-2011 03:44 AM
тАО04-11-2011 03:44 AM
Replace EVA4400 Power Supply
few days ago a power supply in our eva44 was conked out. So we replace the fault ps and the light became back green. But the Management Interface shows still a hardware warning and the controller enclosure properties shows PS2 operational state: "not installed"
Replacing this part again with another ps has no effect. Part-No are identical.
Any ideas?
Thanks in advance
regards
carsten
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тАО04-11-2011 06:14 AM
тАО04-11-2011 06:14 AM
Re: Replace EVA4400 Power Supply
- CVEVA: Try restarting CVEVA services or if any newer version is available, install it.
- PS: (if above doesn't work) Reinsert Power supply.
- HP will have to refresh the EVA configuration to reflect the correct state of HW.
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тАО04-11-2011 07:39 PM
тАО04-11-2011 07:39 PM
Re: Replace EVA4400 Power Supply
Hari
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тАО04-12-2011 12:31 AM
тАО04-12-2011 12:31 AM
Re: Replace EVA4400 Power Supply
thanks for help.
Wether restarting CV nor reinstalling the ps did resolve the problem. Operational state shows still attention.
regards
Carsten
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тАО04-12-2011 12:36 AM
тАО04-12-2011 12:36 AM
Re: Replace EVA4400 Power Supply
Try closing Command View and restarting it's service (HP Command View in services.msc)
You can also stop the service, delete the CV cache (c:\Program files\Hewlett Packard\SanWorks\Element Manager for Storageworks HSV\cache) and restart the service, this should reload all the configuration and logs from the EVA.
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тАО04-12-2011 09:06 AM
тАО04-12-2011 09:06 AM
Re: Replace EVA4400 Power Supply
Was the psu broken/not plugged in during a restart of a controller/power up of the array?
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тАО04-13-2011 12:14 AM
тАО04-13-2011 12:14 AM
Re: Replace EVA4400 Power Supply
Perhaps this needs to be done after changing the power supply.
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тАО06-16-2011 01:31 AM
тАО06-16-2011 01:31 AM
Re: Replace EVA4400 Power Supply
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тАО06-16-2011 01:35 AM
тАО06-16-2011 01:35 AM
Re: Replace EVA4400 Power Supply
Maybe you actually have a midplane problem?
Restart the controllers 1 by 1?
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тАО06-17-2011 05:21 AM
тАО06-17-2011 05:21 AM
Re: Replace EVA4400 Power Supply
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