Switch fw upgrade problem

[Prokopets]

Hi!
I have a quite old StorageWorks 4/8 switch with firmware version 5.3.2b. I'm trying to upgrade it to newer version of firmware (6.0.1a) but i've got an error:
================
sansw_a:admin> firmwaredownload 10.10.9.2,anonymous,/v6.0.1a,123456
Checking system settings for firmwaredownload...
Protocol selected: FTP
Trying address-->AF_INET IP: 10.10.9.2, flags : 2
Cannot download the requested firmware because the firmware doesn't support this platform. Please enter another firmware path.
sansw_a:admin> version
Kernel: 2.6.14
Fabric OS: v5.3.2b
Made on: Thu Jun 25 22:24:10 2009
Flash: Thu Jan 13 10:29:40 2011
BootProm: 4.5.3
================

It's quite strange, because when i downloaded a firmwares for this switch (from here http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1143867&prodTypeId=12169&prodSeriesId=1143864&swLang=8&taskId=135&swEnvOID=54#290 ) the last supported version for this switch was 6.2.2d. Maybe i did something wrong or downloaded wrong firmware?

Regards,
Philipp.

[Bhavnish Kamboj (BK)]

Hi Philip,

Have you checked the release notes of the v6.0.1a in supported models column?

[Prokopets]

Hi!
I can't find the release notes, unfortunately... On the download page was no link to release notes ( http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=1143864&prodNameId=1143867&swEnvOID=54&swLang=8&mode=2&taskId=135&swItem=co-86625-1 )

Regards,
Philipp.

[Bhavnish Kamboj (BK)]

If it is not available in zip file of the firmware also then I would request you to please check with HP if v6.0.1a is supported with your switch or not, if not then ask for supported version in series of v6.0.x

[Prokopets]

Unfortunately, there's no info about supported switches in .zip file... And these switches aren't covered by support contract, so HP's support won't help me with them.
Looks like i'm screwed...

Regards,
Philipp.

[Bhavnish Kamboj (BK) · Accepted solution]

I have a firmware v6.0.0c but don't have its release notes so can't assure you if this will work with your switch or not.

But still if you want to take a chance and system is not critical then I can FTP this for you.

let me know your email address for FTP location.

[Prokopets]

Can you send me your FTP address here: philipp.prokopets [replace with @] gmail.com? And yes, thanks for help :)

Regards,
Philipp.

[Bhavnish Kamboj (BK)]

Email sent, please check.

Hope it will help you.

[Prokopets]

Tried 6.0.0c with same error. I think i should put the switch to recycle bin :). Anyway, thanks for help!

Regards,
Philipp.

[TechHelp24]

It is not necessary to replace a switch. I assume you have a wrong config in FTP Access or Ethernet Port value are setting wrong in the switch.

Got to http://community.brocade.com and you find the answer to you question.