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тАО08-14-2009 10:53 AM
тАО08-14-2009 10:53 AM
Uninstall HP ProLiant Smart Array P700m Clustering Support Software for Windows
Since we have a strange problem with this server hanging quite frequently, we suspect this driver to be the problem.
How to get rid of it? We cannot find a way to uninstall it.
Thanks in advance for your help!
This might need the attention of HP since we're not the only one having this software automatically installed on their system without having the P700 on their system.
Please refer to tread 1355026 as well.
http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626+1250275891759+28353475&threadId=1355026
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тАО09-07-2009 03:23 AM
тАО09-07-2009 03:23 AM
Re: Uninstall HP ProLiant Smart Array P700m Clustering Support Software for Windows
Is there a solution yet?
Kind regards
Thorsten
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тАО09-09-2009 09:06 AM
тАО09-09-2009 09:06 AM
Re: Uninstall HP ProLiant Smart Array P700m Clustering Support Software for Windows
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тАО09-25-2009 02:17 PM
тАО09-25-2009 02:17 PM
Re: Uninstall HP ProLiant Smart Array P700m Clustering Support Software for Windows
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тАО12-21-2009 06:13 AM
тАО12-21-2009 06:13 AM
Re: Uninstall HP ProLiant Smart Array P700m Clustering Support Software for Windows
There seems to be some kind of mixup in the naming of packages. If you uninstall (using 'Add or Remove Programs') the "HP ProLiant PCI-express Power Management Update for Windows' the 'HP ProLiant Smart Array P700m Clustering Support Software for Windows' goes away.
If you click the 1.3.0.0 link in VCA you also get the description of the PCI-express stuff, that is what gave me the clue to try and uninstall that one.
Very strange.
Best regards Jens
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тАО04-06-2010 03:35 AM
тАО04-06-2010 03:35 AM
Re: Uninstall HP ProLiant Smart Array P700m Clustering Support Software for Windows
HP please correct this issue.
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тАО05-22-2010 07:00 AM
тАО05-22-2010 07:00 AM
Re: Uninstall HP ProLiant Smart Array P700m Clustering Support Software for Windows
The express setup of HPSUM is standard installing PCI-Express Update and P700m clustering software, but on the www.hp.com support and drivers/chipset these drivers
are only for BL460c and not for ML/DL.
It looks like HPSUM thinks that the ML/DL is a BL460c, maybe because of a faulty Power Management Controller driver ??
You can uninstall it with AddRemoveProg but in our case in the VCA the firmware level of the P400 disappears strange enough ??
(but it is still working)
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тАО05-28-2010 05:16 PM
тАО05-28-2010 05:16 PM
Re: Uninstall HP ProLiant Smart Array P700m Clustering Support Software for Windows
I used SmartStart 8.4 to do the OS install and it installed version 1.3.0.0 of the "HP ProLiant Smart Array P700m Clustering Support Software for Windows", which I don't have. I ave an E200i embedded controller. Uninstalling the "HP ProLiant PCI-express Power Management Update for Windows" removed the P700m from the Version Control Agent.
Hopefully HP will fix this soon, as it seems to have been around for a while.
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тАО07-02-2010 01:56 PM
тАО07-02-2010 01:56 PM
Re: Uninstall HP ProLiant Smart Array P700m Clustering Support Software for Windows
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тАО07-21-2010 12:41 PM
тАО07-21-2010 12:41 PM
Re: Uninstall HP ProLiant Smart Array P700m Clustering Support Software for Windows
The original poster mentioned the system locking up. We can't find anything to indicate that the driver would be related to that problem but don't have much information about the configuration. Do you have an open service call that could be referenced?