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09-15-2016 04:58 PM
09-15-2016 04:58 PM
After Bios update - so many issues
Hello,
This is my first time on a forum and I have no idea what "location" to select for this type of issue. I will try to make this short and simple. There were a bunch of updates from HP, one of which was a Bios update. A bunch of others had issues updating. Ever since then, my wifi keeps dropping, when my service and all other devices are fine. I try to restart and it hangs there for hours, so I have to hold the power button to shut it off and turn it back on. When I close my notebook, it will not go to sleep, hibernate or anything I set it to. Insteat it shuts the screen off, hard drive sounds as if it is still running and the computer heats up and power button light stays on. Again, I have to hold the power button do shut it off. I have a Windows 10 HP 14 Pavillion. Is anyone else having the same issues? Any suggestions to anyone who may have resolved them?
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09-15-2016 10:12 PM
09-15-2016 10:12 PM
Re: After Bios update - so many issues
Hi Monique,
You have reached the wrong company forum. As it is regarding a HP Laptop so you'll have to register and post your question in the HP Consumer Support Forum.
Here is the link: HP Notebook Support Forum
Note: Have your Product number handy as experts there will need it to help you further.
Thanks,
Parvez_Admin
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]