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All in one model #120-1124 hp

 
Somerset
Occasional Visitor

All in one model #120-1124 hp

So when you turn power on computer goes to a black screen. on bottom it says : no bott disk has been detected or the disk has failed.   what does this mean? how do you fix it?  Why does hp not have a chat or phone number to call for customer assistance??? this sucks

1 REPLY 1
Dennis Handly
Acclaimed Contributor

Re: All in one model HP120-1124

Have you tried contacting the HPSC?
http://www.hp.com/go/hpsc