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Bad Charger Port??

 
rebeccamolina
Occasional Contributor

‎12-19-2017 01:08 PM

‎12-19-2017 01:08 PM

Bad Charger Port??

I have 2 HP probooks in my office. One of them died today. I thought maybe it was just a bad AC adapter so I switched it with the one from the other laptop that I know works. The charge light does not come on and it's been plugged in for over an hour and still will not turn on. Is there anything else I can do?

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MargaretN
Respected Contributor

‎12-19-2017 01:26 PM - last edited on ‎12-20-2017 10:21 AM by

‎12-19-2017 01:26 PM - last edited on ‎12-20-2017 10:21 AM by

Re: Bad Charger Port??

Hi Rebecca,

HP Probooks are products of Hewlett-Packard Inc.  This community is for customers and friends of Hewlett Packard Enterprise, which is an independent company.

For HP products, please see www.hp.com or alternative repost in the HP Support Forums: https://h30434.www3.hp.com/.

Sorry for the inconvenience.

 

 

MargaretN

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