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05-10-2017 03:19 PM - edited 05-10-2017 11:20 PM
05-10-2017 03:19 PM - edited 05-10-2017 11:20 PM
Barcode SCAN "Chinese" Error DP 07.00
Hi everyone,
I'm facing a big problem with the Barcode Scan in DP 07.00 that started some weeks ago.
Everytime when we try to do the Barcode Scan, we get this error:
[Critical] From: MSM@SERVER NAME "LIBRARY NAME" Time: 10/05/2017 18:49:46
畄汰捩瑡䅂䍒䑏⁅湩潦浲瑡潩牦浯䴠摥慩䄠敧瑮潎⁴灵慤楴杮琠敨删灥獯瑩牯
I've already tried to do the barcode scan via CMD, this error occurs:
[Critical] From: MSM@SERVER NAME LIBRARY NAME" Tim
e: 10/05/2017 18:53:04
?????????????????????????4????????????
I couldn't find any way to get ride of this error. Please, can someone help me?
Thanks.
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05-13-2017 03:12 PM - edited 01-14-2018 09:44 PM
05-13-2017 03:12 PM - edited 01-14-2018 09:44 PM
Re: Barcode SCAN "Chinese" Error DP 07.00
This is the wrong company for MF software questions. You need to register in the MF Software Forum:
https://community.softwaregrp.com/t5/Data-Protector-Practitioners/bd-p/itrc-251
https://community.hpe.com/t5/Announcements/Software-Category-Blogs-Forums-in-Read-Only-May-9-15-2017/m-p/6962462
https://community.hpe.com/t5/Announcements/Software-to-split-from-HPE/m-p/6955457