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Cant download drivers. Download redirects to Country Selection

 
Bombbomb45
Occasional Visitor

Cant download drivers. Download redirects to Country Selection

Im trying to download the AMD/Intel dual graphics driver for my HP Pavilion dv6t-6100 CTO Quad Edition and every time I try to click download it just redirects to the Country/Language selection. I tried in 3 browsers (IE, Firefox, Chrome) and none work. The Download and Install Assistant doesn't work either, it just says it failed after a few seconds

1 REPLY 1
Dennis Handly
Acclaimed Contributor

Re: Can't download drivers. Download redirects to Country Selection

This is the wrong forum for printers and PC products. You need to register in the HP Support Forum:
http://h30434.www3.hp.com/

 

What was the URL that gave you problems?

 

I can dup your problem here:

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6-6100-Quad-Edition-Entertainment-Notebook-PC-series/5111979/model/5111981#Z7_3054ICK0KGTE30AQO5O3KA30R1

 

After fiddling it now says:

http://whp-hou4.cold.extweb.hp.com/pub/softpaq/sp54001-54500/sp54471.exe

The requested URL /pub/softpaq/sp54001-54500/sp54471.exe was not found on this server.

 

Using ftp I don't see any .exe file there:

ftp> pwd
257 "/pub/softpaq/sp54001-54500"

ftp> ls sp54471*
150 Here comes the directory listing.
-rwxrwxr-x    1 32227    14180        4736 Nov 07  2011 sp54471.cva
-rwxrwxr-x    1 32227    14180        5991 Nov 07  2011 sp54471.html

Did you trying using this to download:

HP Download and Install Assistant using the HP Support Solutions Framework.

 

When I picked a different driver I got these download instructions and it has a feedback page:

http://support.hp.com/us-en/product/HP-Pavilion-dv6-6100-Quad-Edition-Entertainment-Notebook-PC-series/5111979/model/5111981/document/c04557816