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Designjet 500 (C0007B) printing issues

 
Bruce39
Occasional Visitor

Designjet 500 (C0007B) printing issues

Issues with trying to get one of my plotters to function.

Using the HP Instant Printing Utility, I can print .pdf files, but it does not show the color on the files that has been added and therefor does not print the colors! Prints fine in mono!

Not using the HP utility, I try to send a .pdf file to the plotter it shows an error message and will not print.

Windows 10, direct network connection via a router to the C0007B.

HP Jetdirect 620n (EIO) network

Any ideas?

BLC
1 REPLY 1
Dennis Handly
Acclaimed Contributor

Re: Designjet 500 (C0007B) printing issues

This is the wrong company for printers and PC products. You need to register in the HP Inc. Support Forum:
http://h30434.www3.hp.com/