Drivers Download Website Down

[Masha Simonian]

The website for driver download has been down for hours. When I called tech support, they said that the website is getting updated, and there is no ETA for its availability. Updating site during business hours? Why not do it on weekends, without interfering with business operations of many people around the world?

Just venting.

[dcolpitts]

I'll second that. There is no bloody need for this and someone's head should roll IMHO.

dcc

[Vajith V]

Hi,

Sorry for the trouble. Could you please let me know the status of this issue? Are you still facing this, if yes, please let me know the location (web page) of this issue?

Thanks & Regards,
Vajith

[Masha Simonian]

The website h20000.www2.hp.com (printer drivers) was unavailable all day last Friday. It is available currently.

[Vajith V]

Thanks Masha!

Regards,
Vajith

[frazeshaft]

Links to all drivers have been down all day. What is going on?

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3687085&prodTypeId=321957&prodSeriesId=3687084&swEnvOID=1093&taskId=135&swLang=8

[frazeshaft]

Still unable to download any XP drivers.

THIS IS A DISGRACE!

[Dennis Handly]

>frazeshaft: Still unable to download any XP drivers.

It took me three times to get to that page but a download worked.

[HPUser007]

All the HP drivers download pages are down now again. I have been waiting for long but they are all down with the following error. I attempted to go to HP EliteBook Folio 9470m Ultrabook page. I checked other models too and they are all down as well. I don't see any prior alert or anything. I don't think anyone is monitoring it. Otherwise, HP should post this matter on their main front page.

Error Message: The service or information you requested is not available at this time. Please try again later.

(Error: temporarily_unavailable_error)

URL: http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?cc=us&cc=us&lang=en&lang=en&sp4ts.oid=5271147&ac.admitted=1394841877743.876444892.492883150

[Dennis Handly]

>All the HP drivers download pages are down now again.

It's working now.

>HP should post this matter on their main front page.

Well, not on the main page but at least on this one:

http://www8.hp.com/us/en/drivers.html