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Fingerprint Sign On

 
Jiggers321
Occasional Visitor

Fingerprint Sign On

This is the third time this has happened, the fingerprint reader is not lighting up to read my fingerprint. The first two time I called and the tech walked me thru a process that reset the reader: It was very complex and I can never remember it. If someone can tell me how to do it, I will print it and keep it for the future.

 

Thanks

 

Rich

1 REPLY 1
Dennis Handly
Acclaimed Contributor

Re: Fingerprint Sign On

What model HP laptop do you have? What Windows version?