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06-28-2017 12:33 PM
06-28-2017 12:33 PM
HP Business Desktop Warranty Lookups
We used to do warranty lookups at http://h20564.www2.hpe.com/hpsc/wc/public/home for business desktops and https://support.hp.com/us-en/checkwarranty for consumer desktops. When using http://h20564.www2.hpe.com/hpsc/wc/public/home to check warranties now, we receive the following message, "The information you provided does not match our records.".
By going to https://mycrm.support.hp.com we were able to get a warranty status, but had to open a case to do so.
Please educate me on where online warranty lookups for business desktops can be done now, without opening a case.
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06-29-2017 09:03 PM - edited 06-29-2017 09:04 PM
06-29-2017 09:03 PM - edited 06-29-2017 09:04 PM
Re: HP Business Desktop Warranty Lookups
Hi ,
You have reached the wrong company for Laptops and PC products. You need to register and post your query in the HP Inc. Support Forum: http://h30434.www3.hp.com/
Thanks,
Parvez_Admin
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]