Former HPE Products
cancel
Showing results for 
Search instead for 
Did you mean: 

HP Business Desktop Warranty Lookups

 
DTWayne
Occasional Contributor

HP Business Desktop Warranty Lookups

We used to do warranty lookups at http://h20564.www2.hpe.com/hpsc/wc/public/home for business desktops and https://support.hp.com/us-en/checkwarranty for consumer desktops. When using http://h20564.www2.hpe.com/hpsc/wc/public/home to check warranties now, we receive the following message, "The information you provided does not match our records.".

By going to https://mycrm.support.hp.com we were able to get a warranty status, but had to open a case to do so.

Please educate me on where online warranty lookups for business desktops can be done now, without opening a case.

1 REPLY 1
Parvez_AL
Community Manager

Re: HP Business Desktop Warranty Lookups

Hi ,

You have reached the wrong company for Laptops and PC products. You need to register and post your query in the HP Inc. Support Forum: http://h30434.www3.hp.com/

Thanks,
Parvez_AL
I am a HPE Employee
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
CM_Cert_Logo_Color.png