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HP Device Manager 4.7 SP9 - No tasks available

 
Bepster
Occasional Visitor

HP Device Manager 4.7 SP9 - No tasks available

Currently testing HP Device Manager - I've got the software installed and it can see my Thin Client.

(List numbers corresponds to numbers on the screenshot)

1. All Task Templates are empty - I'm sure there should be a load of pre-populated tasks in here start _xx but there aren't any? 

2. Task button is greyed out - Not sure why?

3. When I right click the device and select "Send Task" it loads a blank "Template Chooser"

Any help is much appreciated, I've been scratching my head for hours with this now!

I've tried searching online for solutions, either my google-fu is weak today or there is very little documentation regarding troubleshooting this software.

 

1 REPLY 1
VidyaVI
Valued Contributor

Re: HP Device Manager 4.7 SP9 - No tasks available

Hi ,

You have reached the wrong company for Printers and PC products. You need to register and post in the HP Inc. Support Forum.
Here's the link:
http://h30434.www3.hp.com/

Regards,
Vidya
Forums Moderator

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