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HP Officejet Pro X476dw MFP

Occasional Visitor

HP Officejet Pro X476dw MFP

I have installed an HP Office Pro X476dw MFP about a year ago.  Now they are wishing to scan from the computer and it will not accomplsih this.  I can scan to the second computer with no problem.  When I go to scan from the main computer it states that Scanner communications cannot be established.  I am running two computers in a lan workgroup configuration running windows 7 profressional 32 bit.  I can print to the Office Pro just cannot set up the scanner.  I have completely uninstalled all HP software, rebooted and installed the HP software 
Dennis M Sturgill
Dennis Handly
Acclaimed Contributor

Re: HP Officejet Pro X476dw MFP

This is the wrong company for printers and PC products. You need to register in the HP Inc. Support Forum: