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HP Officejet Pro x451dw color issue-yellow turns green and red turns black

 
schuettjl
Collector

HP Officejet Pro x451dw color issue-yellow turns green and red turns black

Product Name: HP Officejet Pro x451dw
Operating System: Microsoft Windows 7 (64-bit)

HP Officejet Pro x451dw color issue-yellow turns green and red turns black.  I've used this wonderful printer for abount 3 years, not a problem, UNTIL NOW.  Ink colors yellow printing green in areas and red printing black in areas.  I have replaced the ink carttridge, replaced the duplexer, run the clean operations (all 3 cleans) multiple times over the last weeks. Even ran full page of yellow as described in some "solutions." 

Can't see what else to do.  Please help.

1 REPLY 1
MargaretN
Community Manager

Re: HP Officejet Pro x451dw color issue-yellow turns green and red turns black

Hi,

The HP Officejet Pro is a product of Hewlett-Packard Inc. This community is for customers and friends of Hewlett Packard Enterprise, which is an independent company.

For HP products, please see www.hp.com or the HP Support Forums: https://h30434.www3.hp.com/.

 

MargaretN
HPE Community Manager
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise
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