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08-30-2018 10:55 AM
08-30-2018 10:55 AM
HP Officejet Pro x451dw color issue-yellow turns green and red turns black
HP Officejet Pro x451dw color issue-yellow turns green and red turns black. I've used this wonderful printer for abount 3 years, not a problem, UNTIL NOW. Ink colors yellow printing green in areas and red printing black in areas. I have replaced the ink carttridge, replaced the duplexer, run the clean operations (all 3 cleans) multiple times over the last weeks. Even ran full page of yellow as described in some "solutions."
Can't see what else to do. Please help.
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08-30-2018 10:57 AM
08-30-2018 10:57 AM
Re: HP Officejet Pro x451dw color issue-yellow turns green and red turns black
Hi,
The HP Officejet Pro is a product of Hewlett-Packard Inc. This community is for customers and friends of Hewlett Packard Enterprise, which is an independent company.
For HP products, please see www.hp.com or the HP Support Forums: https://h30434.www3.hp.com/.
MargaretN
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