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HP laser Jet 500 Color M551

 
PamelaK
New Member

HP laser Jet 500 Color M551

I have this printer and when I was replacing a toner the instrcutions said to remove and recyle the clear plastic piece to the left of the toners. I did so, but this appears to have been a residue catcher. Has anyone else experienced this? I am thinking I should not have removed the plastic piece, but that is what the instructions said...wondring if this is a replacement part?

Thanks in advance!

1 REPLY 1
Dennis Handly
Acclaimed Contributor

Re: HP laser Jet 500 Color M551

This is the wrong company for printers and PC products. You need to register in the HP Inc. Support Forum:
http://h30434.www3.hp.com/