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HPE Performance Center 12.55 fails to start host controller with .NET Runtime error

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Carter Farthing
Occasional Contributor

HPE Performance Center 12.55 fails to start host controller with .NET Runtime error

When running a performance test in the ALM desktop, the test fails with an error stating "Run test failed. Reason: Failed to launch Controller."  I checked the controller during the test and I can see Wlrun.exe start up, but then the process ends.  Also, when doing a health check I get the error, "Failed to start the controller on the host. Error message: Timeout. No response was received from the controller."

Upon checking the event logs on the Host Controller, I can see two errors.  Please see below:

Log Name:      Application
Source:        .NET Runtime
Event ID:      1026

Description:
Application: wlrun.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
   at System.Windows.Forms.Form.ShowDialog(System.Windows.Forms.IWin32Window)
   at System.Windows.Forms.Form.ShowDialog()
   at HP.LR.Alm.Ui.ProgressManager.TreadStart()
   at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()


Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1026</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-02-13T16:34:39.000000000Z" />
    <EventRecordID>664385</EventRecordID>
    <Channel>Application</Channel>
    <Computer></Computer>
    <Security />
  </System>
  <EventData>
    <Data>Application: wlrun.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
   at System.Windows.Forms.Form.ShowDialog(System.Windows.Forms.IWin32Window)
   at System.Windows.Forms.Form.ShowDialog()
   at HP.LR.Alm.Ui.ProgressManager.TreadStart()
   at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

</Data>
  </EventData>
</Event>


Log Name:      Application
Source:        Application Error
Event ID:      1000
Task Category: (100)

Description:
Faulting application name: wlrun.exe, version: 12.55.857.0, time stamp: 0x59762ed5
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x3064
Faulting application start time: 0x01d3a50713f5b988
Faulting application path: C:\Program Files (x86)\HPE\LoadRunner\bin\wlrun.exe
Faulting module path: unknown
Report Id: 5f9a9583-10fa-11e8-813f-0050569fdd18
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-02-13T20:13:37.000000000Z" />
    <EventRecordID>664822</EventRecordID>
    <Channel>Application</Channel>
    <Computer></Computer>
    <Security />
  </System>
  <EventData>
    <Data>wlrun.exe</Data>
    <Data>12.55.857.0</Data>
    <Data>59762ed5</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>00000000</Data>
    <Data>3064</Data>
    <Data>01d3a50713f5b988</Data>
    <Data>C:\Program Files (x86)\HPE\LoadRunner\bin\wlrun.exe</Data>
    <Data>unknown</Data>
    <Data>5f9a9583-10fa-11e8-813f-0050569fdd18</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

 

I have tried registering .NET DLL files on the PC Host with no success.  Any help or ideas would be greatly appreciated.

 

1 REPLY
Parvez_AL
Moderator

Re: HPE Performance Center 12.55 fails to start host controller with .NET Runtime error

Hi,

Performance Center and HPE software is now part of the new company, Micro Focus. So you will need to repost your question to the new Micro Focus Community at https://community.softwaregrp.com/ 

Regards,
Parvez_AL
(I am a Hewlett Packard Enterprise Employee)