HPE Performance Center 12.55 fails to start host controller with .NET Runtime error

[Carter Farthing]

When running a performance test in the ALM desktop, the test fails with an error stating "Run test failed. Reason: Failed to launch Controller."  I checked the controller during the test and I can see Wlrun.exe start up, but then the process ends.  Also, when doing a health check I get the error, "Failed to start the controller on the host. Error message: Timeout. No response was received from the controller."

Upon checking the event logs on the Host Controller, I can see two errors.  Please see below:

Log Name:      Application
Source:        .NET Runtime
Event ID:      1026

Description:
Application: wlrun.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
   at System.Windows.Forms.Form.ShowDialog(System.Windows.Forms.IWin32Window)
   at System.Windows.Forms.Form.ShowDialog()
   at HP.LR.Alm.Ui.ProgressManager.TreadStart()
   at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1026</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-02-13T16:34:39.000000000Z" />
    <EventRecordID>664385</EventRecordID>
    <Channel>Application</Channel>
    <Computer></Computer>
    <Security />
  </System>
  <EventData>
    <Data>Application: wlrun.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
   at System.Windows.Forms.Form.ShowDialog(System.Windows.Forms.IWin32Window)
   at System.Windows.Forms.Form.ShowDialog()
   at HP.LR.Alm.Ui.ProgressManager.TreadStart()
   at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

</Data>
  </EventData>
</Event>

Log Name:      Application
Source:        Application Error
Event ID:      1000
Task Category: (100)

Description:
Faulting application name: wlrun.exe, version: 12.55.857.0, time stamp: 0x59762ed5
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x3064
Faulting application start time: 0x01d3a50713f5b988
Faulting application path: C:\Program Files (x86)\HPE\LoadRunner\bin\wlrun.exe
Faulting module path: unknown
Report Id: 5f9a9583-10fa-11e8-813f-0050569fdd18
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-02-13T20:13:37.000000000Z" />
    <EventRecordID>664822</EventRecordID>
    <Channel>Application</Channel>
    <Computer></Computer>
    <Security />
  </System>
  <EventData>
    <Data>wlrun.exe</Data>
    <Data>12.55.857.0</Data>
    <Data>59762ed5</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>00000000</Data>
    <Data>3064</Data>
    <Data>01d3a50713f5b988</Data>
    <Data>C:\Program Files (x86)\HPE\LoadRunner\bin\wlrun.exe</Data>
    <Data>unknown</Data>
    <Data>5f9a9583-10fa-11e8-813f-0050569fdd18</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

I have tried registering .NET DLL files on the PC Host with no success.  Any help or ideas would be greatly appreciated.

[Parvez_Admin]

Hi,

Performance Center and HPE software is now part of the new company, Micro Focus. So you will need to repost your question to the new Micro Focus Community at https://community.softwaregrp.com/