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How to calculate Ticket OnHold time and and actual time spent in HPSM

 
Sumeetv
Occasional Visitor

How to calculate Ticket OnHold time and and actual time spent in HPSM

How to calculate Ticket OnHold time and and actual time spent in HPSM.

I am trying to use SLORESPONSEM1 table... 

1 REPLY 1
Warren_Admin
Community Manager

Re: How to calculate Ticket OnHold time and and actual time spent in HPSM

HPSM is a product of Micro Focus, Inc. To find information and support on Micro Focus products, please visit the Micro Focus Community.

Thanks,
Warren_Admin
Hewlett Packard Enterprise Community Manager
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise
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