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Hp color laserjet CM1312 MFP

 
Karpelson
Occasional Visitor

Hp color laserjet CM1312 MFP

Hello!

 

I encounter a problem while trying to install the windows XP driver for Hp color laserjet CM1312 MFP.

in the installation part of the driver software (part 3\4) pops a critical eror message:

"hppzprl01 -m preload productdrivers -I ENU -F C:\winnt\hppins11.dat". 

This had happend on several computers runnig Windows XP with SP2 and SP3.

Does anybody got a solution for this problem? I have literaly exausted every option.

 

thank you

1 REPLY 1
Dennis Handly
Acclaimed Contributor

Re: Hp color laserjet CM1312 MFP

This is the wrong company for printers and PC products. You need to register in the HP Inc. Support Forum:
http://h30434.www3.hp.com/