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Laserjet P3015 Factory Reset

 
pfisher11
Occasional Visitor

Laserjet P3015 Factory Reset

I have already posted the question on HP Support Community.  I am not getting any helpful responses.

I am trying to perform a factory reset on a Laserjet P3015 printer. It has a static IP address and I am getting an ARP duplicate message. After I go to Configure Devices- Resets- Factory Reset Settings- OK. It doesn't reset the printer. It retains the current static IP address. I have power cycled the printer.

Since this is a school, I don't have access to the router and we don't use a print server. 

1 REPLY 1
Dennis Handly
Acclaimed Contributor

Re: HP Laserjet P3015 Factory Reset

This is the wrong company for printers and PC products. You need to register in the HP Inc. Support Forum:
http://h30434.www3.hp.com/