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M451dw "connect failed" error

 
Strudles
Occasional Visitor

M451dw "connect failed" error

We just upgraded our router and I tried to connect the printer the way I did with the old one (press wireless button on front of printer, press WPS button on router), but the printer keeps giving me a "connect failed" error and resets everything back to the old settings. I turned off the printer and turned it back on, didn't make a difference. I tried to connect via the Network Settings dialog in the printer, but I get the same error. Am I doing something in the wrong order, anything else I can try? I need to get up and printing ASAP. Thanks.

 

(Printer on wireless network to Windows 7 machine, Belkin AC1200 router)

2 REPLIES 2
Dennis Handly
Acclaimed Contributor

Re: M451dw "connect failed" error

This is the wrong company for printers and PC products. You need to register in the HP Inc. Support Forum:
http://h30434.www3.hp.com/

 

Have you looked at:

http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/CLJ-M451dw-wireless-setup/td-p/1970691

Strudles
Occasional Visitor

Re: M451dw "connect failed" error

Oh, thank you. I wasn't sure if I was in the right place or not, thanks for pointing that out.