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OfficeJet L7680 - print quality breaking up

 
Catherine_Rose
Occasional Visitor

OfficeJet L7680 - print quality breaking up

HI - I have had this printer for ages - over ten years - and it has always been really good so i'm hoping it's not dying.

The print quality is brkeaing up - ink is missing on some lines and the upper or lower half of other lines. I have an idea that this means I need new print heads, but I am not sure.

The machine recently had new ink cartridges so it's not that.

No software issues that I can see - this is definitely a hardward problem.

Many thanks for any suggestions.

2 REPLIES 2
Dennis Handly
Acclaimed Contributor

Re: OfficeJet L7680 - print quality breaking up

This is the wrong company for printers and PC products. You need to register in the HP Inc. Support Forum:
http://h30434.www3.hp.com/

Catherine_Rose
Occasional Visitor

Re: OfficeJet L7680 - print quality breaking up

Thank you.