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Officejet Pro x 576dw

 
danny16
Occasional Visitor

Officejet Pro x 576dw

After one year, my Officejet Pro x576dw has suddenly stopped printing in black ink only along the right and left boarders 2inches in.. It prints in all other colors and in grayscale,  but cuts off priniting in black 2 inches on either side.  I've changed cartridges, cleaned and calibrated printheads, switched between wired and wireless, reset factory setting. All without success.  I've also tried printing from different compluters. Also no success.  Attached is an example of what I'm experiencing.  Any suggestions would be greatly appreciated.

2 REPLIES
MargaretN
Community Manager

Re: Officejet Pro x 576dw

Hi,

The Officejet Pro is a product of Hewlett-Packard Inc. This community is for customers and friends of Hewlett Packard Enterprise, which is an independent company.

For HP products, please see www.hp.com or the HP Support Forums: https://h30434.www3.hp.com/.

 

MargaretN
HPE Community Manager
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise
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stevenhaugh
Visitor

Re: Officejet Pro x 576dw

The smartphone or tablet can be easily connected to the printer and I find it as a great advantage! We can manage printing tasks without any difficulty or discomfort.