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Printers and Windows 10

 
brian007
Occasional Visitor

Printers and Windows 10

Since Windows 10 automatically updated unexpectedly, my HP LaserJet P1102 Printer stopped working and I keep receiving a message stating that the Printer is not connected or installed.....? I have installed the Printer with the original disk, however, it still keeps saying not connected/installed.

I have tried to sort the problem out with Windows support, however, the problem still exists.

Please can someone assist me with, as I believe this is a common Windows 10 problem.

Regards

Brian

1 REPLY 1
Parvez_AL
Community Manager

Re: Printers and Windows 10

Hi Brian,

You have reached the wrong company forum. As it is regarding a HP printer so you'll have to post your question in HP Consumer Support Forum.

Here is the link: HP Consumer Printer Support Forum

Note: Have your Product number handy as experts there will need it to help you further.

Thanks,
Parvez_AL
I am a HPE Employee
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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