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Printing Problem

 
Harps1
Occasional Visitor

Printing Problem

I have a HP Photosmart Model B110a.   Product Number CN245B.

 

Despite install a genuine black HP cartridge, printer will only print in colour - will not print in black.

How do I solve this problem.

Thank you

 

1 REPLY 1
Warren_Admin
Community Manager

Re: Printing Problem

Hi,

HP Photosmart and similar products are manufactured by Hewlett Packard Inc. (HPI), a separate company. HPI provides support for HP products via www.hp.com or the HP Support Forums.

This community is a conversation place for friends and customers of Hewlett Packard Enterprise, www. hpe.com.

Thanks,
Warren_Admin
Hewlett Packard Enterprise Community Manager
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise
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