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Printing Problem

 
Harps1
New Member

‎05-16-2017 10:37 AM

‎05-16-2017 10:37 AM

Printing Problem

I have a HP Photosmart Model B110a.   Product Number CN245B.

 

Despite install a genuine black HP cartridge, printer will only print in colour - will not print in black.

How do I solve this problem.

Thank you

 

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Warren_Admin
Respected Contributor

‎05-16-2017 10:40 AM - edited ‎05-16-2017 10:42 AM

‎05-16-2017 10:40 AM - edited ‎05-16-2017 10:42 AM

Re: Printing Problem

Hi,

HP Photosmart and similar products are manufactured by Hewlett Packard Inc. (HPI), a separate company. HPI provides support for HP products via www.hp.com or the HP Support Forums.

This community is a conversation place for friends and customers of Hewlett Packard Enterprise, www. hpe.com.

Thanks,
Warren_Admin

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