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ProBook 4530s won't boot after latest W10 update

 
lae
Occasional Visitor

ProBook 4530s won't boot after latest W10 update

Hi all

I have a problem with one of our Probook 4530s notebooks.

After the latest W10 update the device won't boot. After pressing the power button, an HP logo appears together with the battery logo (full) and in the bottom left corner the message "Press the ESC key for Startup menu". Then it stops, nothing happens, just a black screen. I tried a number of things: hard reset, relocating the memory, hard disk (SSD) out and back in. When I attach the SSD drive to my computer, I can see the complete content. So the SSd is still working.

Any ideas?

1 REPLY 1
Parvez_AL
Community Manager

Re: ProBook 4530s won't boot after latest W10 update

Hi Luc,

You have reached the wrong company for Laptops and PC products. You need to register and post your query in the HP Inc. Support Forum: http://h30434.www3.hp.com/

Thanks,
Parvez_AL
I am a HPE Employee
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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