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RGS HP Remote Graphics Software activation HP velocity over VPN

 
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MWE1
Occasional Visitor

RGS HP Remote Graphics Software activation HP velocity over VPN

Hi all,

For testing RGS perfomance, I have setup RGS Sender and RGS Receiver. Inside the company LAN all works fine.

RGS Client works with HP Velocity feature enable and is showing active

After starting a VPN Connection to the company LAN from outside, I can start RGS Connection without HP velocity, but can not enable HP Velocity. The company VPN connection does not allow direct access to Internet (no public IP adress available).

How can I avoid this problem or active HP velocity by an other way.

(i have installed a 60 day trail version actually for PoC)

best regards

 

Martin

 

4 REPLIES 4
hpeRGSctl
Occasional Visitor
Solution

Re: RGS HP Remote Graphics Software activation HP velocity over VPN

Support for Hewlett Packard Inc (HPI) products is provided by HPI, which is a different company from Hewlett Packard Enterprise.  

You can find the HP Inc. Support Forums at http://h30434.www3.hp.com/.

Thanks, TinaS

Deepraj
Occasional Visitor

Re: RGS HP Remote Graphics Software activation HP velocity over VPN

Please I require support for HPE RGS software 

Trail version was working okay and without any problem but the licenced version is very slow and cannot be worked from a different location

 

 

Sean

Parvez_AL
Community Manager

Re: RGS HP Remote Graphics Software activation HP velocity over VPN

Hi,

As mentioned in the previous post you have reached the wrong company for Printers and PC products. You need to register and post in the HP Inc. Support Forum.

Here's the link:
http://h30434.www3.hp.com/

Thanks,
Parvez_AL
I am a HPE Employee
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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Dennis Handly
Acclaimed Contributor

Re: RGS HP Remote Graphics Software activation HP velocity over VPN

This is the wrong company for printers and PC products. You need to register in the HP Inc. Support Forum:
https://h30434.www3.hp.com/t5/HP-Remote-Graphics-Software-RGS/bd-p/RGS