Feedback and Suggestions Forum - Please Read Before Posting

[StevenvdBraak]

Its a huge mess... I don't know what you are doing but protect 724, Arcsight marketplace and partner portals only give errors like this:

Request Entity Too Large

The requested resource
/dcvta86296/
does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.

Furthermore somehow my 5 year old account has been completely wiped after a password reset and am now a beginning user...

This is a major mistake.

[COEST]

Hello!

We are sorry to hear about your issues! You may not know that the Protect724 platform has been migrated in May, incl. all content and users. At that time we sent emails to our members, informing them how to maintain their identity. Again sorry, if you missed our communication.

It would be great if you could let us know what your email address and/or previous User ID was and we will look into this promptly. Thank you for your help and understanding.

Kind regards,

Caroline 

Protect724 Community Manager