SendMail is not working in HP ALM

[Synechron]

Hi Team,

We have a VBScript written in the HP ALM workflow's script editor. Based on certain conditions, we had added "SendMail" functionality to notify a desired group. This functionality has been working since over 5 years now, but has suddenly stopped working now. We have verified that all the parameters passed to it has valid information.

Could you please suggest the solution for the same?

Code Snippet:

if oldManualQaStatus = "Regression" then

mailSubject="Field has changed for the Freezed TestCase(TestID: "&testID&")"
mailBody="Hi,<br><br> User:<b> "&modifiedBy&"</b> has changed the field of Freezed TestCase <b>" &testCaseName&"</b>(TestID: <b>"&testID&"</b>) from <b>"&oldManualQaStatus&"</b> to <b>"&newManualQaStatus&"</b>.<br><br><br><br><br><br>This is an Auto Generated Mail, Please Do not reply."
Set tdc=TDConnection

tdc.SendMail mailTO,"",mailSubject,mailBody,""
end if

[MargaretN]

ALM is no longer a product of HPE, this belong to the company MicroFocus.

Please repost your question to this forum: https://community.microfocus.com/t5/Quality-Center-ALM/ct-p/sws-QC

[Synechron]

Thank you for guiding. I will reach out to MicroFocus for the same.