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The app´s authorization has been revoked

 
Sergio_Escalant
Occasional Contributor

The app´s authorization has been revoked

Hello, I was trying to use my printer , HP Laserjet P1102w, when i noticed i couldn´t. At first the problem was that my computer didn´t want to reconize the USB cable so I went to another room with the same printer, same model as the previous one, and the same thing happened so i tried using a different printer, HP by the way but different model, and it worked so I unistalled my printer and then when I reinstalled it and tried to print some documents nothing happened. 

After looking for information I finaly got the reason of the problem and the reason is that for some reason I can´t use the driver i downloaded because HP had the certificate revoked so I want to know if that is a problem that can be fixed.

Thank you very much.

1 REPLY 1
Parvez_AL
Community Manager

Re: The app´s authorization has been revoked

Hi Sergio,

You have reached the wrong Company Forum. As it is regarding a HP Printer, so you'll have to post your question in HP Consumer Support Forum.

Here is the link: HP Consumer Printer Support Forum

Note: Have your Product number handy as experts there will need it to help you further.

Thanks,
Parvez_AL
I am a HPE Employee
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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