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07-09-2015 01:07 PM
07-09-2015 01:07 PM
Thin clients are resettin back to factory default intermittently
We are using 150 to 200 thin clients with dual monitors in a citrix environment. Randomly, throughout a month the thin clients will default back to original settings and the monitors will mirror themselves instead of the extended diplays our billing staff have set up.
We have tried different units, different monitors, different keyboards, mouse, different cables and ports on the switch but they are stil doing it every few weeks.
Please assist us in findiing a solution.
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07-10-2015 11:34 AM - edited 01-30-2016 10:12 AM
07-10-2015 11:34 AM - edited 01-30-2016 10:12 AM
Re: Thin clients are resettin back to factory default intermittently
This is the wrong company for printers and PC products. You need to register in the HP Inc. Support Forum:
http://h30434.www3.hp.com/