Former HPE Products
cancel
Showing results for 
Search instead for 
Did you mean: 

UFT 14.X - UFT not opening after showing splash screen for validating license in the trial version

 
Thinkbox2013
Occasional Contributor

UFT 14.X - UFT not opening after showing splash screen for validating license in the trial version

I have installed UFT 14.0 trial version on my laptop. Although the installation was smooth, I am unable to proceed beyond the splash screen as it closes after showing "Validating License" in the splash and then it automatically closes. I don't get the popup to continue using trial license. Please help.

My system Info:

OS: Windows 10 Home, RAM: 8GB, Type: 64 Bit

UAC Setting: Lowest (Never Notify)

Attached are the HP UFT logs which shows a lot of errors in the licensing and missing files errors.

2017-12-26 05:51:32,019 ExceptionFormatter [   1] ERROR System.IO.FileNotFoundException: Retrieving the COM class factory for component with CLSID {A6AD8419-35F3-4448-8181-559B417FED25} failed due to the following error: 8007007e The specified module could not be found. (Exception from HRESULT: 0x8007007E).
   at HP.QTP.BackEndServices.BackEndManager.get_ApplicationRack()
   at HP.QTP.BackEndServices.BackEndManager.get_ProductInfo()
   at HP.QTP.BackEndServices.BackEndManager.InitializeProduct(Boolean isAutomation)
2017-12-26 05:51:32,019 HP.QTP.BackEndServices [   1] ERROR No available license.
Exception Data:
Retrieving the COM class factory for component with CLSID {A6AD8419-35F3-4448-8181-559B417FED25} failed due to the following error: 8007007e The specified module could not be found. (Exception from HRESULT: 0x8007007E).
Stack Trace:
   at HP.QTP.BackEndServices.BackEndManager.get_ApplicationRack()
   at HP.QTP.BackEndServices.BackEndManager.get_ProductInfo()
   at HP.QTP.BackEndServices.BackEndManager.InitializeProduct(Boolean isAutomation)

2017-12-26 05:52:56,335 ExceptionFormatter [   1] ERROR System.IO.FileNotFoundException: Retrieving the COM class factory for component with CLSID {A6AD8419-35F3-4448-8181-559B417FED25} failed due to the following error: 8007007e The specified module could not be found. (Exception from HRESULT: 0x8007007E).
   at HP.QTP.BackEndServices.BackEndManager.get_ApplicationRack()
2017-12-26 05:52:56,335 HP.QTP.BackEndServices [   1] ERROR Failed to create Application rack.
Exception Data:
Retrieving the COM class factory for component with CLSID {A6AD8419-35F3-4448-8181-559B417FED25} failed due to the following error: 8007007e The specified module could not be found. (Exception from HRESULT: 0x8007007E).
Stack Trace:
   at HP.QTP.BackEndServices.BackEndManager.get_ApplicationRack()

2017-12-26 05:52:56,353 ExceptionFormatter [   1] ERROR System.IO.FileNotFoundException: Retrieving the COM class factory for component with CLSID {A6AD8419-35F3-4448-8181-559B417FED25} failed due to the following error: 8007007e The specified module could not be found. (Exception from HRESULT: 0x8007007E).
   at HP.QTP.BackEndServices.BackEndManager.get_ApplicationRack()
   at HP.QTP.BackEndServices.BackEndManager.get_ProductInfo()
   at HP.QTP.BackEndServices.BackEndManager.InitializeProduct(Boolean isAutomation)
2017-12-26 05:52:56,353 HP.QTP.BackEndServices [   1] ERROR No available license.
Exception Data:
Retrieving the COM class factory for component with CLSID {A6AD8419-35F3-4448-8181-559B417FED25} failed due to the following error: 8007007e The specified module could not be found. (Exception from HRESULT: 0x8007007E).
Stack Trace:
   at HP.QTP.BackEndServices.BackEndManager.get_ApplicationRack()
   at HP.QTP.BackEndServices.BackEndManager.get_ProductInfo()
   at HP.QTP.BackEndServices.BackEndManager.InitializeProduct(Boolean isAutomation)

 

 

1 REPLY 1
Dennis Handly
Acclaimed Contributor

Re: MF UFT 14.X not opening after showing splash screen for validating license in the trial versi

This is the wrong company for MF software questions. You need to register in the MF Software Forum:
https://community.softwaregrp.com/t5/UFT-Practitioners-Forum/bd-p/sws-Fun_TEST_SF