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Why 64-bit Vista drivers disappeared from HP web?

 
Miroslav Zima
Occasional Visitor

Why 64-bit Vista drivers disappeared from HP web?

Dear HP company
Why 64-bit Vista drivers disappeared from HP web? We have PCs model dx2400 and we updated drivers from this web successfully a few months ago . But now these drivers are NOT on this web. There are drivers for 32-bit Vista only. Did HP really stop support for Vista 64-bit? :-O
7 REPLIES 7
Rainald T
Honored Contributor

Re: Why 64-bit Vista drivers disappeared from HP web?

all divers for your midel are available:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3658376〈=en&cc=us&prodTypeId=12454&prodSeriesId=3658372&taskId=135

No idea in what you might have dine wring.

Rainald
Miroslav Zima
Occasional Visitor

Re: Why 64-bit Vista drivers disappeared from HP web?

Yes, but there are drivers only for 32-bit Vista. Drivers for 64-bit Vista are not there now - they disappeared from this web page. A few months ago this page contained drivers for 32-bit and for 64-bit Vista together.
Rainald T
Honored Contributor

Re: Why 64-bit Vista drivers disappeared from HP web?

I'm sorry, Miroslav,
unfortunately I was wrong.

Rainald
Dennis Handly
Acclaimed Contributor

Re: Why 64-bit Vista drivers disappeared from HP web?

>Why 64-bit Vista drivers disappeared from HP web?

Have you tried the feedback link at the bottom of Rainald's URL?
Vajith V
Moderator

Re: Why 64-bit Vista drivers disappeared from HP web?

Thanks Mirsolav, for reporting this issue and we apologize for the difficulties you've experienced.

I have received a reply from concerned team regarding this issue. As per Lab - dx2400 does not support 64-bit (**At present HP is not providing any 64bit support for dx2400 on web). The web page shows 64bit available due to an error, Lab has corrected that issue.

Thanks & Regards,
Vajith
I am HPE Employee
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise

Accept or Kudo

Rainald T
Honored Contributor

Re: Why 64-bit Vista drivers disappeared from HP web?

Thanks alot, Vajith, for your initiative to have this corrected.

Rainald
Miroslav Zima
Occasional Visitor

Re: Why 64-bit Vista drivers disappeared from HP web?

Thanks all for your replies. "dx2400 does not support 64bit" - this is the main information for me. I am not happy for this. :-) But FYI: I am running dx2400 with 64bit Vista with no problem. After using last Microsoft hotfix published at the end of April 2009, I am able to install SP1 for 64b Vista now. IMHO it is not too good strategy to do not support 64 bit Windows on all PC models, I think, 64b software versions is the right future. ;-)