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Your trial for this product has ended. Please file a Support ticket for help with this product.

 
heitorfaraujo
Occasional Visitor

Your trial for this product has ended. Please file a Support ticket for help with this product.

Hello.

I received the following email:

"Dear Heitor Araujo,

We are pleased to inform you that your HPE ALM Instance was created for xxxxxx. Please access the instance by logging onto https://saas.hpe.com
Admin username: xxxxxxx
This SAW Instance is set to expire on 21 Jul 2017.
This Support Case is currently marked Resolved. Please confirm the work was completed to your level of satisfaction.

Thank you, "

But when I try to access, it returns the error Your trial for this product has ended. Please file a Support ticket for help with this product.

And the instance was not created in the products tab

Can someone help me ?

1 REPLY 1
Dennis Handly
Acclaimed Contributor

Re: Your trial for this product has ended. Please file a Support ticket for help with this product.

This is the wrong company for MF software questions. You need to register in the MF Software Forum:
https://community.softwaregrp.com/t5/Quality-Center-ALM-Practitioners/bd-p/itrc-895