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hp probock 4540s battery is not charging

 
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AmrSelim
Occasional Visitor

hp probock 4540s battery is not charging

my battery is not charging and I can't power on my lab using battery. I tried to test battery using hp pc diagnostics windows tool but no result appeared for more than 12 hour. When I cancelled the test , I found in the log this message "HP service is not installed. CeementBatteryCheckResult: 12 DevicesSupported: 0 DeviceCount: 0"

 
 
1 REPLY 1
Parvez_AL
Community Manager

Re: hp probock 4540s battery is not charging

Hi,
You have reached the wrong company for Printers and PC products. You need to register and post in the HP Inc. Support Forum.
Here's the link:
http://h30434.www3.hp.com/


Thanks,
Parvez_AL
I am a HPE Employee
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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