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iTunes will not load

 
Wendy1
Occasional Visitor

iTunes will not load

Can someone please help me to make iTunes available on HP. This is the message I get:

 

The procedure entry point CMBlockBufferCopyDAtaBytes could not be located in the dynamic link library CoreMedia.dll.

 

No idea what that means or how to fix it!!!

2 REPLIES 2
ANNIE
Trusted Contributor

Re: iTunes will not load

Hello,

 

Can you please provide HP product name?

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Dennis Handly
Acclaimed Contributor

Re: iTunes will not load

This is the wrong company for printers and PC products. You need to register in the HP Inc. Support Forum:
http://h30434.www3.hp.com/