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x576dw printhead issues

 
ubuntu2016
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‎06-15-2016 11:25 AM

‎06-15-2016 11:25 AM

x576dw printhead issues

my three year old 576dw printer stopped working, says printhead is missing or improperly installed. the options to clean it or reset it do nothing.  any suggestions? is this something that can be fixed (cleaning up a clog?) or is it time for a new printer?

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Parvez_Admin
Community Manager

‎06-15-2016 04:51 PM

‎06-15-2016 04:51 PM

Re: x576dw printhead issues

Hi Derrick,
You have reached the wrong forum. As it is regarding a HP Printer so you'll have to post your question in HP Consumer Support Forum.

Here is the link:  HP Consumer Printer Support Forum

Note: Have your Product number handy as experts there will need it to help you further.


Thanks,
Parvez_Admin
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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