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07-13-2011 05:11 AM
07-13-2011 05:11 AM
Account migration issue
Apologies, I missed the postings about the account migration steps relating to the forum change and I seem to now have two accounts; i.e. this one and one under the name Tim Hempstead which I don't have access too. This is also not helped by the company I work for changing their email domain slightly in the last month as well!
Is it possible to get the accounts merged into one?
Thanks
Tim
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07-13-2011 06:20 AM
07-13-2011 06:20 AM
Re: Account migration issue
Tim,
I can't merge your two accounts, but I have updated your legacy account (Tim Hempstead) to be associated with the HP Passport account you used to log in to the new account. So the next time you log out and back in, you should be all set. Let me know if that's not the case.
Thanks,
Kevin
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07-13-2011 07:32 AM
07-13-2011 07:32 AM
Re: Account migration issue
Kevin,
Yep that looks like it is work fine.
Many thanks
Tim