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HPE Community portal: Secure Connection Failed error messages show up

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parnassus
Honored Contributor

HPE Community portal: Secure Connection Failed error messages show up

Hello,

Since yesterday (and, probably, the day before yesterday) I've started to notice a lot of "Secure Connection Failed" errors when I try to access or just refresh the secure HPE Community portal (as example, when I reply to a post once logged or when I just log in).

That's the message my Web Browser reports each time:

Screenshot_2017-10-25_09-30-56.png

I cleared Web Browser's cache each time (just to be sure it's not a cache related issue).

My Web Browser is Mozilla Firefox 56 (exactly firefox-56.0-5.fc26.x86_64, updated on October, 19th) on a Fedora Linux 26 OS fully updated.

The issue happens only - that's the very strange part - when I browse the HPE Community secure web site at https://community.hpe.com (which is what one should always do).

All other https web sites I visit don't suffer from this issue.

Could be something on my side or what else?

Below the screenshot about Certificate Details as reported by Firefox:

Screenshot_2017-10-25_09-42-35.png

 

2 REPLIES
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Warren_Admin
Community Manager
Solution

Re: HPE Community portal: Secure Connection Failed error messages show up

Were you by any chance using a bookmark, or clicking into the community from another site? If the calling link was not SSL, Firefox can warn you that you're loading a secure site. It does not mean it's an error per se; it is just telling you that you used http and the site is https. If you are using a link, please check your status line and see if it's a non-SSL link.

Please let me know what you find.

Thanks,
Warren_Admin
Hewlett Packard Enterprise Community Manager
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise
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parnassus
Honored Contributor

Re: HPE Community portal: Secure Connection Failed error messages show up

Shoot! gosh...the bookmark on the Firefox's Toolbar (totally forgot to check that!) is indeed just http and not https! really silly on my side...sorry for the noise Warren and thanks for pointing me out about that.

The strange thing is that I use that bookmark since begninning (2016!) but the SSL related message started just few days ago...who know.