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11-24-2014 12:58 PM
11-24-2014 12:58 PM
How can I get support from this Forum
This is the most uncooperative Forum that I've ever participated. Can anyone tell me why?
I can't beleive the APATHY that exist in this Forum.
I have posted my quetions have tons of people reading it but no one answers. I don't think my question requires a Phd in Mechanical Engineering.
I'm stunt
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11-25-2014 03:25 AM
11-25-2014 03:25 AM
Re: How can I get support from this Forum
Well, This site is a peer to peer forum, public discussion area ; not an HP official site.
Have you used this HPSC site? http://www.hp.com/go/hpsc
Hope this helps!
** If found useful, please assign kudos located at the left hand side.
Thanks.
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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11-25-2014 05:47 PM
11-25-2014 05:47 PM
Re: How can I get support from this Forum
Hi Stunt,
I hope you will get answer soon.
Cheers,
Shyam.
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11-25-2014 10:48 PM
11-25-2014 10:48 PM
Re: How can I get support from this Forum
Your topic in question is here:
http://h30499.www3.hp.com/t5/Multifunction-and-All-in-One/Error-message-C3180/m-p/6672092
> I don't think my question requires a Phd in Mechanical Engineering.
But it may require expertise in that particular printer (C3180) or a service manual.
Or your exact printer to experiment with.
Your message indicates it is out of paper?
What Windows version are you using?
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12-17-2014 11:24 AM
12-17-2014 11:24 AM
Re: How can I get support from this Forum
Your frustration at not having an answer is understandable. However, in a peer-to-peer community, the less common a specific issue, the longer it can take for someone else to have experienced it. Your issue, as documented in the original thread, suggests a complicated interaction between the print spooler (operating system) and the program from which the print emanates, and possibly reserve mode is a factor as well. This type of failure mode is highly specific, and it can take some time before someone appears who has seen it. I hope you get an answer soon, if you have not already.
I hope this is helpful,
Warren_Admin, HP Enterprise Community Manager
Any personal opinions expressed are mine, and should not be interpreted as official statements on behalf of Hewlett Packard
Thanks,
Warren_Admin