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How can I get support from this Forum

 
searcher
Occasional Contributor

How can I get support from this Forum

This is the most uncooperative Forum that I've ever participated. Can anyone tell me why?

I can't beleive the APATHY  that exist in this Forum.

 

 

I have posted my quetions have tons of people reading it but no one answers. I don't think my question requires a Phd in Mechanical Engineering.

 

I'm stunt 

4 REPLIES 4
ANNIE
Trusted Contributor

Re: How can I get support from this Forum

Well, This site is a peer to peer forum, public discussion area ; not an HP official site.

 

Have you used this HPSC site? http://www.hp.com/go/hpsc

 Hope this helps!

 

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Thanks.

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CHILUKA
Occasional Visitor

Re: How can I get support from this Forum

Hi Stunt,

 

I hope you will get answer soon.

 

Cheers,

 

Shyam.

Dennis Handly
Acclaimed Contributor

Re: How can I get support from this Forum

Your topic in question is here:

http://h30499.www3.hp.com/t5/Multifunction-and-All-in-One/Error-message-C3180/m-p/6672092

 

> I don't think my question requires a Phd in Mechanical Engineering.

 

But it may require expertise in that particular printer (C3180) or a service manual.

Or your exact printer to experiment with.

 

Your message indicates it is out of paper?

What Windows version are you using?

Warren_Admin
Community Manager

Re: How can I get support from this Forum

Your frustration at not having an answer is understandable. However, in a peer-to-peer community,  the less common a specific issue, the longer it can take for someone else to have experienced it. Your issue, as documented in the original thread, suggests a complicated interaction between the print spooler (operating system) and the program from which the print emanates, and possibly reserve mode is a factor as well. This type of failure mode is highly specific, and it can take some time before someone appears who has seen it. I hope you get an answer soon, if you have not already.

 

I hope this is helpful,
Warren_Admin, HP Enterprise Community Manager
Any personal opinions expressed are mine, and should not be interpreted as official statements on behalf of Hewlett Packard

Thanks,
Warren_Admin
Hewlett Packard Enterprise Community Manager
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise
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